Terms of service
Terms of Service
Last Updated: November 11, 2026
Welcome to CYNQ SHOP! These Terms of Service govern your access to and use of our website, digital products, and services. Our store is operated by CYNQ.
By visiting our Website or purchasing a product from us, you agree to these Terms of Service and our applicable store policies. If you do not agree, please do not use our Website or services.
1. General Conditions
We reserve the right to refuse or restrict service where reasonably necessary for legal, security, or legitimate business reasons, subject to applicable law.
You agree not to use our Website for any unlawful, fraudulent, or unauthorized purpose. You must not introduce malicious code or attempt to interfere with the security or operation of our services.
2. Eligibility and User Responsibilities
By using our Website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction, or that you have the required permission from a parent or legal guardian.
You agree to provide accurate, complete, and current information when placing an order or contacting us. You are responsible for keeping your account credentials secure and for activity conducted through your account.
3. Digital Products
CYNQ SHOP offers digital products, which may include ebooks, downloadable files, digital guides, and other electronic content.
Product descriptions, file formats, contents, features, and technical requirements are provided on the relevant product pages where applicable. Please review those details carefully before purchasing.
We make reasonable efforts to ensure product information is accurate. However, the appearance and usability of digital files may vary depending on your device, software, operating system, and settings.
4. Digital Delivery and Access
After successful payment confirmation, digital products may be delivered through an email, download link, customer account, or another electronic delivery method specified at checkout.
You are responsible for providing a valid email address and having the necessary device, internet connection, storage space, and compatible software to access your purchase.
If you experience difficulty receiving or accessing a digital product, please contact us at info@cynq.shop for assistance.
Access may occasionally be affected by maintenance, technical issues, or third-party service interruptions. We will make reasonable efforts to address issues affecting delivery or access.
5. Orders and Acceptance
When you place an order, you submit a request to purchase the selected product. An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.
We reserve the right to review, refuse, or cancel an order when reasonably necessary, including suspected fraud, payment authorization problems, pricing errors, or technical issues.
If we cancel an order after collecting payment, we will arrange an appropriate refund or other legally required remedy.
6. Pricing and Payments
Prices and applicable charges are displayed on our Website or at checkout. Prices and promotions may change without prior notice, subject to applicable law.
You agree to provide accurate payment and billing information when placing an order.
Payments are processed through third-party payment providers. We generally do not store complete payment card details on our own systems.
Applicable taxes or other charges will be presented at checkout where required.
7. Refunds and Cancellations
Because our products are digital, purchases are generally considered final once digital access has been provided or a product has been downloaded.
Refund requests may be reviewed in circumstances such as duplicate payments, non-delivery, verified technical problems preventing access, or products materially different from their descriptions.
All refund requests are handled in accordance with our Return & Refund Policy.
Nothing in these Terms removes any consumer rights or remedies that cannot legally be excluded or restricted.
8. Intellectual Property and Personal Use License
Unless a product page expressly states otherwise, digital products purchased from CYNQ SHOP are licensed for personal, non-commercial use.
Subject to these Terms and applicable law, you receive a limited, non-exclusive, non-transferable license to access and use the purchased product for your own personal purposes.
Without our prior written permission, you may not:
- Resell, redistribute, share, or publicly distribute purchased digital files.
- Reproduce or commercially exploit our digital content beyond what is permitted by law or the applicable license.
- Upload purchased content to public websites or unauthorized file-sharing platforms.
- Remove copyright notices, ownership information, or proprietary markings.
- Claim ownership or authorship of content owned by CYNQ or its licensors.
All Website content, branding, logos, designs, product descriptions, and digital materials are owned by or licensed to CYNQ and are protected by applicable intellectual property laws.
9. Prohibited Uses
You agree not to:
- Use our Website or products in violation of applicable laws or regulations.
- Infringe our intellectual property rights or the rights of others.
- Engage in fraudulent, deceptive, or unauthorized payment activity.
- Attempt to gain unauthorized access to our Website, systems, or digital files.
- Distribute viruses, malware, or other harmful code.
- Copy, distribute, or exploit our products in violation of their license terms.
10. Third-Party Services and Links
Our Website may use or link to third-party services, including Shopify, payment processors, digital delivery providers, and other external tools.
Third-party services may be governed by their own terms and privacy policies. We are not responsible for services or websites that we do not control, subject to any responsibilities imposed on us by applicable law.
11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our Website and services are provided on an "as is" and "as available" basis.
We do not guarantee uninterrupted or error-free website operation or that every digital product will meet individual preferences beyond the features and specifications expressly stated on its product page.
Nothing in this section excludes or limits any warranty or consumer protection right that cannot legally be excluded or limited.
12. Limitation of Liability
To the fullest extent permitted by applicable law, CYNQ will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or digital products.
To the extent permitted by law, our total liability relating to a particular purchase will not exceed the amount paid for the product giving rise to the claim.
These limitations do not apply to liability that cannot legally be excluded or limited, or to rights and remedies provided by mandatory consumer protection laws.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless CYNQ, its affiliates, and service providers from reasonable claims, liabilities, and expenses arising from your unlawful use of our Website, violation of these Terms, or infringement of another person's rights.
14. Privacy
Your use of our Website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
15. Governing Law
These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict-of-law principles.
Any dispute will be handled by a court with appropriate jurisdiction in Oregon, unless applicable law provides otherwise.
Nothing in this section limits mandatory consumer rights or legal protections available in your place of residence.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, Website, products, or legal requirements.
Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our Website after changes are posted indicates acceptance of the revised Terms to the extent permitted by law.
17. Contact Information
If you have questions about these Terms of Service, please contact us:
- Store Name: CYNQ SHOP
- Legal Business Name: CYNQ
- Website: cynq.shop
- Email: info@cynq.shop
- Phone: (951) 286-1582
- Address: 63232 Chaparrel Dr, Bend, OR 97701, United States
Thank you for choosing CYNQ SHOP. We appreciate your trust and support!